Where do we ship to?
We mainly ship to the USA and to this list of Counties: Canada, Australia, New Zealand, Europe (England, Germany, France, Italy, Sweden, Denmark, Switzerland, Spain, Netherlands, Ireland, Norway), Asia (Singapore, Japan, South Korea, Singapore, Malaysia, Thailand, etc), We also deliver to Most of the countries in East Europe, South America, Middle East, and Africa and If you do not see your country listed, please contact us and we will make it happen!
How long will it take to receive my order?
- Orders are fulfilled in our warehouses in China and sent out within 72 hours of receiving payment.
- We offer standard shipping and express shipping. Express shipping takes up to 5-7 business days, and standard shipping takes up to 10-20 business days; However, delays can occur in transit, due to the holds at your local customs office, so it may take longer for an order to be delivered.
- Delivery times may vary by location, holidays, disaster, and weather.
- Orders are shipped in the order they are received throughout the workweek. If part of your order contains an item that is back-ordered, we may ship items separately. You will be notified via email if we do this to get prior approval.
How do I track my order?
Tracking information will be emailed to you once your order has been fulfilled and shipped out. You can track your package on our website or track it on a specific brand by entering the tracking number we provided.
You are responsible for any shipping fees in a return. See more information about returns and exchanges here.
Import Taxes & VAT for International Orders
Qipaomood do not collect taxes from international orders therefore all taxes, duties, and customs fees are the responsibility of the recipient of the package.
Depending on the receiving country, your package could incur local customs or VAT charges. It happens rarely but we recommend contacting your local customs office for more information regarding your country’s customs policies.
Please call us or email us if you need help!